1. What Are Cookies
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
- Session management
- Security authentication
- Load balancing
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about usage patterns.
- Google Analytics (if enabled)
- Page load times and performance metrics
- Popular content and navigation paths
- Error reporting and debugging
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Language preferences
- Region/location settings
- Accessibility settings
- Form data retention
Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
- Social media integration
- Targeted advertising
- Conversion tracking
- Remarketing campaigns
3. Third-Party Cookies
We may also use third-party services that set cookies on our website:
- Google Analytics: For website analytics and performance monitoring
- Social Media Platforms: For social sharing and integration features
- Payment Processors: For secure payment processing
- Customer Support: For live chat and support services
4. How We Use Cookies
We use cookies to:
- Ensure our website works properly
- Remember your preferences and settings
- Understand how you use our website
- Improve our services and user experience
- Provide personalized content and recommendations
- Measure the effectiveness of our marketing
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block cookies from specific websites
- Block all cookies
- Receive notifications when cookies are set
Our Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your preferences
6. Cookie Retention
Different cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until expiration date or manual deletion
- Essential Cookies: Typically last for the duration of your session
- Analytics Cookies: Usually expire after 2 years
7. Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly:
- You may need to re-enter information repeatedly
- Personalized features may not work
- Some pages may load more slowly
- Online appointment booking may be affected
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Phone: (416) 555-0123
Address: 123 King Street West, Toronto, ON M5H 3T9, Canada
10. Useful Links
For more information about cookies and how to manage them: